We have had some good contacts and relationships with agencies over the years, but nothing compares to the professionalism and treatment we have enjoyed at Gateway Insurance. Ms. Schoppe consistently provides the best service any customer could want. She always has our file up to date, researches the best fit for our insurance coverage and always considers our needs as a customer first. Diana understands the business very well and discerns our specific circumstances to match the best protection for us. Diana uses the best business practices to make transactions transparent and instills confidence everything is accurate. I just wanted to let you know we appreciate working with Diana and value her friendly, customer-focused, and business experience fulfilling our insurance needs over the years.
- Terry and Kathy C
WOW! You are amazing. You accomplished in minutes what I couldn't master in hours. Thanks for the valued and rapid assistance.
I have nothing but high praises for Gateway Insurance Services. When our home insurance had a dramatic rise in premiums, I called Kelly. She took the time to find a policy to meet our needs and save us quite a lot in premiums over the next year. Kelly took the time to explain each step of the transition from one company to the other and questions were answered quickly. I greatly appreciate and recommend Kelly and Gateway Insurance Services.
-Steven and Kathy S
I have great confidence in Gateway Insurance. They have always done what they've said they would do and in fact, they have exceeded my expectations. In my opinion, the mark of a great insurance program is no surprises, and that's what I get from Gateway.
Unlike most claimants, I understand insurance...I am also a very satisfied insured. On November 16, 2011, our house burned down. Six months in a hotel can really make you appreciate what you once had. We moved “back in” to our new house last spring, and are very happy with it. Your two adjusters that handled our loss were the most competent, fair, caring, punctual, and professional adjusters that I have dealt with in forty-plus years as an Allied insured/agent. Above and beyond! I hear and see “On Your Side” ads and commercials all the time, but they will never have the impact for me that fine service had. “Service after the sale” is very important to me! I am an Allied insured for life and I am still telling people what a good experience we had with Allied! P.S. Also thanks to John Langeland, Cindy Bland, and all the “Girls” at Gateway Insurance Services!
-Dan and Julie C
We currently have VFIS as our insurance carrier and have loved working with Scott Bahr from Gateway Insurance in Iowa Falls, IA. I am a firefighter and the current secretary. I worked a lot with Scott on scheduling and spoke with him often on the phone. He had us practically sold on you within minutes. Thank you so much for allowing people like Scott to represent you!!
-Reasnor Fire and Rescue, Reasnow, Iowa
We've trusted Gateway for over 10 years to be a part of our professional network. They teach us how the insurance industry works so we can run our business smarter. They care about our success.
- Kevin and Yvonne Kinzler, Kinzler Construction, Ames, IA
The bottom line...Gateway Insurance has excelled in customer service and given us the support and advice to help us in all our insurance decisions.
- Steve Burgason, Burgie's Coffee and Tea Co., Ames, IA
The agent investigated all of my options and informed me of several discounts that I didn’t realize I qualified for. She went above and beyond 100 times over and for that I am extremely grateful.
If you ever leave Gateway Insurance I’d have to give up driving altogether because I’d never be able to handle my car insurance on my own. Thanks for all your help!
You made this situation much easier to deal with. Thank you for all the extra help you gave me. I appreciate everything you’ve done for me and my family!
Thank you for bringing the ‘Good Student Discount’ to my attention. I hadn’t thought to bring that up so I appreciate you initiating the process.